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Welcome to our online store

Privacy Policy

Looking after your personal data is a big deal and we are dedicated to protecting your details and respecting your privacy. The following policy (together with our terms and conditions) set outs how we monitor and use your personal details. You can request to see what details we hold at any time by contacting customerservices@rebelliousfashion.co.uk

Information that we collect from you

We may collect the following information:

  • Information that you provide by filling in forms on our website www.rebelliousfashion.co.uk. This includes personal details such as your name, email address, telephone number, shipping address(es) and billing address
  • Your transcations 
  • Technical information such as your IP address, dates and times of login, location and browser usage
  • Markerting preferences
  • Correspondence which includes any communication to our customer service team

Use of your information

We use information held about you in the following ways:

  • To complete and fulfil any transactions
  • To improve the use of our website 
  • For legimiate interests such as on search personalisation
  • To notify you of changes to our services
  • To provide you with information regarding promotions, products and services via our selected third party markerting services if you have chosen to opt in to such services

If at any point you wish to un-subscribe from our markerting communications, you can do so by using the unsubscribe details which are sent in every email or SMS campaign or by updating your preferences in your account

Disclosure of your information

Our chosen third-party providers will only collect, use and disclose the information provided the extent necessary to allow them to perform the services they provide to us.

For example we may share your data with our logistics partners, payment providers, ecommerce platforms, returns services, personalisition partners and courier companys.

We will NEVER give content for our third-party providers to use your information for their markerting purposes

What are Cookies?

If you have browsed or registered with rebelliousfashion.co.uk then your computer will store an identifying cookie which will save you time each time you re-visit the website, by remembering your email address for you. Cookies are small files which are stored on a user’s computer. They are designed to hold a small amount of data specific to a particular client and website, and can be accessed either by the web server or the client computer. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.

Cookies

Our website uses Cookies to capture data on your use of the website and to enable you to make purchases. We also use tracking code which enables marketing and advertising campaigns across the internet.

To make full use of the online shopping experience at rebelliousfashion.co.uk your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this website by using them.

Our cookies don’t store personal information such as your name, address or payment details: they simply hold the ‘key’ that, once you’re signed in, is associated with this information. If you’d prefer to restrict, block or delete cookies from rebelliousfashion.co.uk or any other website, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences.

Security and data retention

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Changes to our privacy policy

Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

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